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Title

Electronic Administrative Regulations of Provision of Public Services: Problems of Aplication and Development Perspectives

Authors

GRITSENKO Valentina Vasilievna

PhD Law, professor of Voronezh State University. Bld. 9, 10а, Lenin Sq., Voronezh, 394006.

E-mail: vvgritsenko@mail.ru

SHCHERBININA Natalya Nikolaevna

post-graduated student of the Departmen of Administrative and Municipal Law of Voronezh State University. Bld. 50, Begovaya St., Voronezh, 394016.

E-mail: n.shherbinina@mail.ru.

Section

Civil law

Issue

1/2015

Page

98—102

index UDC

342.951:005.92:004

index LBC

  

Abstract

The article presents a study of electronic administrative regulations of provision of public services to citizens. The authors reveal problems and challenges occurring in the process of informatization of activities of state and municipal authorities in the Russian Federation. The article substantiates the dependence of the low level of legal regulation of administrative regulations and the quality of government services provided with the help of information and communication technologies at the federal and regional levels. Based on the analysis the authors provide recommendations to improve the modern legislation and adopt the standards that enshrine the requirements for electronic administrative regulations.

Keywords

 electronic administrative regulations, government services, information, informatization, information technology, government.

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