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Title

On the problem of improving the quality of provision of electronic public services and building-up of e-government

in the Rusian Federation

Authors

Voloshina Milana Andreevna, post graduate student of constitutional and administrative law department of Law faculty of South Ural state university (NRU). 454080, Chelyabinsk, Lenina Prospekt 76. E-mail: avril-milana@mail.ru

Section

Scientific School

Issue

6/2015

Page

85-88

index UDC

342.518 : 004.75 : 342.5

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Abstract

In article the analysis of a problem of e-government formation in the Russian Federation and, as a result, problems of improvement the quality of provision electronic public services to citizens and organizations is carried out. The assessment of results of administrative reform, and also realized within this reform the Concept of e-government formation in the Russian Federation is given. As a result of studying of monitoring data on quality of provision electronic public services the author allocates the most acute issues, among them first of all it is necessary to name the lack of legislatively fixed definition of the concept «electronic public service». Proceeding from the analysis, the author draws a conclusion about necessity of elimination of the revealed problems, as conditions of further e-government formation and improvement of quality of provision electronic public services.

Keywords

e-state, e-governing, e-government, electronic public service.

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